ZENO FUNCTIONAL FOODS, LLC: POLICY

Privacy Policy

Last updated on May 18, 2019

The following is the Privacy Policy of Zeno Functional Foods, LLC (“Zeno”, “We”, “Us”) which describes how your personal information is collected, used, and shared when you visit or make a purchase from www.getsobars.com (the “Site”).

BY USING THE SITE OR SUBMITTING PERSONAL INFORMATION THROUGH THE SITE, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY.

A) PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

If you sign up to the Zeno newsletter, we collect your email address. When we carry out online surveys, if you participate, we may collect your contact information including address, email address, or phone number as well as demographic or other information related to the survey questions that you voluntarily submit.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

B) HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order or other Information obtained through the Site to:

  • Respond to or follow-up on your inquiries, comments, questions or other requests
  • Deliver targeted advertising (see below)
  • Conduct research or analysis about our products
  • Communicate with you about programs in which you elected to participate in such as contests, sweepstakes, coupons or other promotions
  • Publish your reviews, comments, photos, videos and other content you have posted to an interactive feature of our Site
  • Make product recommendations to you based on your past browsing behavior
  • Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Similarly to Information we collect through the Site, Device Information may be shared and used in Targeted advertising as described below.

C) SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

D) TARGETED ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

E) DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

F) YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. However, Zeno’s products are currently only being sold in North America.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (not involving sale of our product), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

G) DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

H) CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

I) MINORS

The Site is intended for individuals of all ages. However, consuming alcohol in the United States is restricted to those aged 21 or older.

J) CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by

  • e‑mail at contact@zenofunctionalfoods.com  or by mail using the details provided below:
  • Zeno Functional Foods, LLC, 855 Jefferson Ave #2696, Redwood City CA 94063-9992, United States 650-262-1260 (phone)

©2019 Zeno Functional Foods, LLC. All rights reserved.


ZENO POLICY

Privacy Policy

Last updated on May 18, 2019

The following is the Privacy Policy of Zeno Functional Foods, LLC (“Zeno”, “We”, “Us”) which describes how your personal information is collected, used, and shared when you visit or make a purchase from www.getsobars.com (the “Site”).

BY USING THE SITE OR SUBMITTING PERSONAL INFORMATION THROUGH THE SITE, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY.

A) PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

If you sign up to the Zeno newsletter, we collect your email address. When we carry out online surveys, if you participate, we may collect your contact information including address, email address, or phone number as well as demographic or other information related to the survey questions that you voluntarily submit.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

B) HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order or other Information obtained through the Site to:

  • Respond to or follow-up on your inquiries, comments, questions or other requests
  • Deliver targeted advertising (see below)
  • Conduct research or analysis about our products
  • Communicate with you about programs in which you elected to participate in such as contests, sweepstakes, coupons or other promotions
  • Publish your reviews, comments, photos, videos and other content you have posted to an interactive feature of our Site
  • Make product recommendations to you based on your past browsing behavior
  • Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Similarly to Information we collect through the Site, Device Information may be shared and used in Targeted advertising as described below.

C) SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

D) TARGETED ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

E) DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

F) YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. However, Zeno’s products are currently only being sold in North America.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (not involving sale of our product), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

G) DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

H) CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

I) MINORS

The Site is intended for individuals of all ages. However, consuming alcohol in the United States is restricted to those aged 21 or older.

J) CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by

  • e‑mail at contact@zenofunctionalfoods.com  or by mail using the details provided below:
  • Zeno Functional Foods, LLC, 855 Jefferson Ave #2696, Redwood City CA 94063-9992, United States 650-262-1260 (phone)

©2019 Zeno Functional Foods, LLC. All rights reserved.